How does ImpactMap keep our data safe and secure?Written by: ImpactMap AdminIs our data backed up? Written by: ImpactMap AdminWhat is SSL and will it keep my communications absolutely secure?Written by: ImpactMap AdminWhat is ImpactMap?Written by: ImpactMap AdminWhy use ImpactMap?Written by: ImpactMap AdminWhat web browsers work with ImpactMap?Written by: ImpactMap Admin

How does ImpactMap keep our data safe and secure?

We take all reasonable precautions to keep your information safe and secure. Our state-of-the-art server cluster is hosted and professionally managed. Our state-of-the-art servers are protected by biometric locks and round-the-clock interior and exterior surveillance monitoring. Only authorized personnel have access to the data center. 24/7/365 onsite staff provides additional protection against unauthorized entry and security breaches.


All our servers are located in the US.


Learn more about our security practices.


You can also review our privacy policy for more info on how your data is stored.


Is our data backed up?

Data is backed up nightly and written to multiple disks instantly. We can perform full backup recovery in the event of a system-wide emergency. Our hardware is also fully redundant so even if one disk or server fails nothing will be lost and the system will not go down. Our uptime is over 99%.


What is SSL and will it keep my communications absolutely secure?

SSL is an acronym for “Secure Socket Layer”, a security protocol that provides communications privacy over the Internet. The protocol allows Basecamp to securely communicate in a way that is designed to prevent eavesdropping, tampering, or communications forgery. It is the same technology used by banks and e-commerce companies such as, to keep your information safe and secure during transactions. In ImpactMap’s case, SSL keeps all your program information and program collaboration absolutely secure (ImpactMap’s normal password protection keeps your information private, but SSL keeps it private and secure). Find out more about SSL.


Everyone with a ImpactMap account has encryption on all ImpactMap connections.


What is ImpactMap?

ImpactMap helps you deliver your mission, sustain your funding, and change the way you work. Much more than logic model software, ImpactMap reinvents logic models, turns them into actionable project plans, enables impact measurement, and visualizes your outcomes.


  1. Design a logic model.
  2. Define a theory of change.
  3. Plan the work.
  4. Build indicators of success.
  5. Collect and track impact data using Grassroots
  6. Visualize and report results.
  7. Collaborate with funders and program members
  8. Share files, notes, and other vital information from one single source
  9. Link all these things together seamlessly.


ImpactMap works alongside you. Get everything done to make your program a success in one integrated, easy-to-use application. Our software helps you make the most of your time, talent, and treasure.


You focus on changing the world. We take care of everything else. Impact Map is delivered as a service over the internet, so, you don't need to worry about installing anything, backing up, or struggling with updates.



Why use ImpactMap?

1. Logic models made simple.

Built around a single, robust methodology, ImpactMap, covers each component of designing a program or project. Building a logic model is easy with ImpactMap. Every essential is covered, inlcuding the theory of change and all the components and connections in a logic model. Even better, an ImpactMap is an actionable plan for impact, not a theoretical exercise.


2. A guide by your side

Step-by-step guidance on how to prepare a logic model is built into ImpactMap. And you always know where you are in the process of creating an impact map with progress bars. The final impact map is easy to view and visualize, and can be printed as a PDF or exported to Microsoft PowerPoint or Word.


3. All-in-one solution

ImpactMap extends the logic model to implementation issues and results including planning and tracking milestones, resources, costs, and timing. This means you get an all-in-one solution to your program design, planning, measurement, and management challenges.


4. Easy collaboration

Wherever you are in the application, you can share and allocate tasks, notes, and files with your colleagues.


5. Collect data for change

Creating real results and lasting change requires solid data. Our add-on module, Grassroots, is a tool for gathering data from field workers. Grassroots integrates and links to the output and outcome indicators defined and loaded in Impact Map.


6. Reduced time to impact

ImpactMap simplifies and speeds up work for anybody who creates, uses, or reviews a logic model. Grassroots saves time and money in collecting impact data.


7. Nothing to install or upgrade

No software to download, install, or upgrade. No servers to buy or configure.


8. Access from anywhere

Your information is available to you anytime and anywhere there is an internet connection.


9. Secure

No more crashing databases or hard drives because Software of Change protects your data using the same tools and techniques as banks. We secure your information in a secure, always-backed-up data center, protected by multiple layers of physical and digital security.


10. Straightforward scaling

Add dozens of users without additional investment in infrastructure and IT personnel. Only pay for what you use.



What web browsers work with ImpactMap?

Internet Explorer 8 and higher, Firefox 6 and higher, Chrome 12 and higher, Safari 5 and higher.


We don't support every version of every browser. It would cost too much and would have to reflect in our prices. Also, you will get a faster, better, and more secure internet experience using the more recent version of the leading web browsers.